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See What Our Customers Have to Say -
124 Reviews

Mick Malone
Excellent installation and service.
Mary Stalnaker
Great company & great prices!!
Christine Hall
Steve Takacs
Al came out quoted me a very good price on my heating and cooling system. The guys did an amazing job with installation. Very friendly and informative. Love my new HVAC system. I highly recommend City Wide Heating and Cooling
Kenny Hamel
Call these guys FIRST! I needed the chimney cap replaced for my furnace vent pipe. After calling nearly 12 companies, City Wide ended up doing the job for half the price and the same day. Completely professional.
Jodi Flavell
City Wide is the absolute best!! I use them for my personal home as well as my rentals. When you call in it is like walking into the "Cheers" bar. They know your name and listen to your problems. When the service techs arrive at your house they are friendly and professional. They get straight to the problem and fix it. They do not speak down to or mansplain things to me because I am a woman. I have also never felt like they have tried to exaggerate a problem or oversell me on any services or systems. Their pricing is fair and reasonable. On my rentals I can trust to give them a lock box code and do the work while I am not there. Support small local businesses like this one! You will be happy you did!
Kaci Ling
Called in hopes someone could come finish the last steps of our mini split. City wide was the first place that would help! Every person I encountered was amazing whether it was on the phone or when they came to our home. Definitely recommend them for all your HVAC needs! I know I’ll be calling them first if myself or someone I know needs HVAC service. Thanks City Wide!
David Alcenius
If you look up the definition of customer service in the dictionary, there's a photo of City Wide. When I have an issue with my HVAC system, I call City Wide and they have a technician out to our house within the hour. Their service guys are honest about the repairs and give me options to keep my costs down. When my wife and I needed our AC unit replaced, they estimated at half the cost of other HVAC companies in the area and I was extremely happy with the service and the AC unit. 10/10, best HVAC company in Monroe/Frenchtown.
Diana Jarvis
This Company goes above and beyond. They were more than helpful. The lady answering the phone was very polite and friendly and the technician Alan was extremely easy to talk to and work with. Definitely would recommend this company.
Ed W
I would recommend this company if you are needing a new ac unit or furnace. They did an excellent job installing my new ac unit. They also repaired my old furnace & replaced the blower motor so that I wouldn't need to replace the entire system. Alan came out the same day when our ac unit was broken and fixed it when it was 100° outside. They were very professional skilled technicians I will refer everyone to go here. and they had the best price in town.
Bryan Jager
Great company to work with. Responsive and flexible with appointments.
Sabra Hamilton
CityWide is the best company I have had the opportunity to work with in a very long time. Unfortunately, my AC went out during a very hot June. Shelly was able to squeeze me in the same day for a service tech appt and it turned out to be my 30-yr old furnace. A new furnace was installed yesterday by 3 guys that were very professional and didn't mind answering my questions along the way. They cleaned up after themselves and made sure everything was perfect before they left. I would recommend CityWide to everyone without reservation.
Gina Essary
Great price. Great service.
Brian R
William Swincicki
Alan [ from City Wide ] was very through and persistent in getting to the solution correctly diagnosing the problem and fixing it !!! Alan ended up saving us over $ 6,000 that another previous local Carrier Heating & Cooling Firm wanted for their diagnosis RECOMMENDING a NEW Carrier Furnace to replace our existing Carrier Furnace . Our existing Furnace IN WHICH THEY had RECENTLY REPLACED its TWO Heat Exchanges which were under Warranty and a NEW Carrier Control Circuit Board for the EXISTING FURNACE that we paid $ 1,180 for [ The NEED for which was diagnosed by THIS PREVIOUS Carrier Dealer ] WHICH DID NOT FIX the EXISTING FURNACE PROBLEM and was an unnecessary EXPENSE and 🤔 " I " SUSPECT WAS NOT EVEN DEFECTIVE AT ALL 🤔 ??? CityWide Heating and Cooling did an exemplary job for us and we would not Hesitate RECOMMENDING THEM to any prospective customers 😀 !!! Respectfully Yours , William Swincicki , Home 🏡 Owner
Diane Myers
Great service , fair rates
Located in Monroe
Alan and the staff was so caring, very dependable and efficient. I'll be sure to call them again!!
Julie Beste-walz
Recommended Citywide to a friend. she had expressed how pleasant the office staff was and how responsive the technician was. He arrived early which was greatly appreciated on this cold day.. Fortunately just a small but greatly needed fix. great Job Citywide
Jimmy Haskins
Very dependable fair rates.
Kathy T'S Manx Cattery
They put in a new furnace, central air, and hot water heater for my friend. They were there when they said they'd be, and did a great job. My friend is very happy.
Chuck Mills
Ashley Everett
Can not say enough good things about City Wide. We were assigned this company through our home warranty and had a great experience with them. From the office staff to the technicians, they were very prompt and professional. I will definitely use them in future needs outside of my home warranty as they have been phenomenal.
Yvette Woodworth
If you’re going through google looking for a repair/install HVAC company, STOP and use this company. You won’t be sorry. They fit me in for an AC repair on one of the hottest days of the year. The technician that came out was friendly, attentive, professional and empathetic to my dilemma. Once he repaired the problem, he stayed for a while to make sure everything was working properly. I won’t go on about the price, let me just say, I was shocked at how inexpensive the bill was!!
Chris Danielian
This company is top notch! Even though I’m nowhere near their business they have been out several times to fix my unit. They have endless endless amounts of knowledge when it comes to your HVAC system. I will only use citywide moving forward. If you have any issues with your home warranty they will go to bat for you. I’ve never delt with such a professional well mannered group of individuals in my life.
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